Our reputation means we are busy and we tend to fill up quickly, especially over holidays, so reservations are very important. It is best to call as far in advance as possible for reservations. But, if you have an emergency, please call and we will accommodate your situation if at all possible. We would love to have your pet stay here with us so please call early.
Please click here to use our online reservation / enquiry form or telephone you're reservation on: 01275 372473 - telephone bookings are quick and easy.
We are open from to Monday to Friday and at weekends and Bank Holidays , our lunch break is . We welcome visitors any time during our opening hours. At Christmas time we close to customers on 24th, 25th, and 26th December and also New Years Day 1st January. All charges are per day; including the day of arrival, if you collect your pet(s) before on the day of departure, you will not be charged for that day, however, please check your dates as pets collected after the departure date may be charged for that day(s), regardless of the time of collection.
Please ensure that your pet(s) vaccinations are up to date and that you bring the vaccination card(s) with you. Please consult your vet in good time if you have any doubts about vaccinations. Also please let us know about any special diet and any medication, which we can cater for. We provide our own bedding in the kennels and cattery, but do not mind if you wish to leave any bedding or toys, but we cannot be held responsible for any loss or damage that may occur.
We offer a free day trial for pets who have not been in kennels before, please ask for details. Also collection and delivery is available, as well as bathing and grooming.
We also provide a micro chipping service, your pets are registered with the PetLog database which is run by The Kennel Club, please ask for further details.
Please note: Submitting a reservation / enquiry request does not guarantee space at Coleacre. Reservations are not final until you receive a confirmation call or email from us.